Send your business mail to HotSnail. We open it, scan it and deliver searchable files, with the details your team needs captured for your CRM. Gold Coast and Brisbane businesses.
When the person who opens the mail works from home, is on leave or has better things to do, post sits in a pile. A digital mailroom removes the pile. Mail goes to us, we open and scan it, and your team reads it online.
You stop paying for desk space, and for staff time, to do something a scanner does faster. Every item is searchable, so finding last year's letter takes seconds.
Our mail service has been receiving, opening and scanning letters since 2009. You see each item online, then store it, shred it or forward it. See how mail scanning works.
A digital mailroom for business uses that same process, then adds the document work your team does by hand today.
Every item opened and scanned into a searchable file, or envelope only if you want to choose what is opened.
Invoices, applications, orders and general correspondence separated, using the rules we agree with you.
The fields your team re-types, such as sender, reference and date, read by AI and passed to your system.
Files can land in a SharePoint library, your CRM, a shared drive or a document portal we build for you. See custom workflows for how we connect scanned documents to your records, and AI indexing for how documents are named and tagged.
If you also have an archive in boxes, our published prices cover scanning it with the same indexing, so old and new paper end up in one searchable place.
A rough idea of how many items arrive each week, the kinds of mail you receive and where the information needs to end up. We confirm what is included and the price before anything starts.
A digital mailroom replaces the person who opens, sorts and scans your post. Your mail goes to a scanning provider instead of your office. It is opened and scanned there, and your team receives searchable files they can act on from anywhere.
Yes, where your CRM supports an API or a suitable import. We agree which fields matter, such as the sender, a reference number or a date, and we test the extraction on your own mail before it goes live.
That is your decision. Each item can be stored, shredded or forwarded, and we agree the rule for each type of mail when we set up. Confirm any retention requirements with your adviser before authorising disposal.
No. We do not deposit cheques or handle cash on your behalf. If your mail contains them, we agree how they are forwarded to you.
Tell us roughly how many boxes and what is in them, and we will come back with a quote. Collection is quoted separately.