Police-checked staff, logged collections, clear handling instructions and digital delivery agreed around your business requirements.
Everyone who handles your documents has passed a national police check.
Boxes are labelled and logged when collected, with a list you keep.
You receive a report of the files handled, including items that need review.
We agree the workflow with you before work starts, including access, indexing, delivery and arrangements for your originals. For confidential or regulated records, your organisation’s requirements guide the agreed process.
| Service | What you receive |
|---|---|
| Confidential document handling | Experience handling confidential mail since 2009 |
| Staff checks | National police checks for handling staff |
| Secure shredding | Certificate of destruction available with the agreed service |
Tell us whether originals should be returned, held or shredded. Agree the instruction and any charges before processing. For legal and medical records, confirm your organisation’s retention requirements before authorising destruction.
Delivery can be into SharePoint, a system with an API, a drive or an encrypted USB, as agreed. Ask us about your particular access and data handling requirements through the enquiry form.
Drop one off or let us collect it. We scan and index it free, so you see exactly what comes back before committing to anything. Collection is quoted separately.